HEARD IT THROUGH THE GRAPEVINE!
We might go yapping on and on as how wonderful of a partner we are, but our best impressions will always come from our customers!
Our shop has been carrying Teddy Mountain products for more than eight years. Their designs are consistently wonderful and the quality is always superb. Coupled with excellent service and selection, their attention to detail makes Teddy Mountain the first choice for Teddy Bear Connection.
Over 5 years ago we were introduce to Teddy Mountain, instantly we were impressed with their selection of animals & outfits. We ordered for the first time & fell in love. During our years dealing with our majority supplier we've gotten to know Michelle in the office from our regular calls & chats...She is the greatest! Teddy Mountain is a company you want to do business with because they care, listen and provide for their customers first. We LOVE Teddy Mountain & will continue to for many years to come!
- Peter & Stephanie
We are very happy with the quaility of the products and the customer service is outstanding. If there is any problem with an item, it will be taken care of promptly. We are asked our opinions on new items and we do get listened to. We do matter!!
Teddy Mountain is the BEST bear company in the world! Their staff is so creative and friendly and cares about every order. They are always on the cutting edge of new animal designs and super stylish clothing, they ROCK!
· Thank you SO MUCH. I like having you as our main supplier, these other companies we purchase small quantities of merchandise from could learn a thing or two from your customer service and professionalism.
My experience with Teddy Mountain has been such a great experience. My customers love the quality of the animals I'm able to purchase from Teddy Mountain. The staff at Teddy Mountain is very helpful. My company Hānai A Zoo loves Teddy Mountain. Thank You for being so wonderful to Us.
Amazing customer service and Awesome products! We love Teddy Mountain!
- Curtis L.
Customer service with Michelle is the best…you have a real asset there.
I have been with you all almost 3 years now. The customer service is fast and the people are so friendly to deal with. I love that we can see when items are going to be in stock. I love receiving emails that items are back in stock and ready to purchase. I like that you take our requests for animals and outfits and are sometimes able to make them a reality. Shipping is fast! This is by far the best most efficient company I have worked with. Thank you all for what you are doing. You definitely have a lifelong customer right here!
I want to give a shout out to Teddy Mountain and all the employees who help with orders! I had a last minute booking for an event that dwindled my stock levels for my next week event after placing my order the warehouse was able to get it out so I would receive it today! I can't say thank you enough; you guys are the BEST!
Thank you, thank you, thank you!
- Tanya H.
They are the best, we are in Canada so sometimes shipping takes longer but they have gone above and beyond for us many times to get product to us ASAP, best suppliers we have ever dealt with.
- Melissa R.
Just a quick hello to thank you all for your wonderful service! My clients, and, more importantly (!), their children adore your products! Thank you, thank you!